Shipping & Delivery - Boardhub

Shipping & Delivery

Boardhub offers 2 convenient methods of delivery:

  • Courier - We deliver directly to your home or office anywhere in South Africa. Tracking details are supplied to you via email as soon as the courier has collected your order. From there you know that your order is on its way. 
  • Collect –  You can choose to collect from our Cape Town store. Collection hours: Monday to Saturday 10h00 – 17h00 (excluding public holidays)

 

  • We offer Free Delivery on all orders totalling R1000 or more at checkout.
  • We charge a flat rate of R100 for orders totalling less than R1000

 

How do I track my order?

  • We use Xtrasmile Couriers for all our online orders. You will receive an email notifying you that the courier has collect your order attached with a tracking/waybill number. Please visit the Xtrasmile website with your tracking/waybill number on hand to track your order https://www.xtrasmile.co.za

 

When do I get it?

  • The delivery time may vary depending on your location.
  • We ship out products Monday to Friday at 3pm. 
  • Orders placed after 1pm will be shipped the following day.
  • Orders placed on the weekend will be shipped on the following Monday.
  • Orders placed on a Public Holiday will be shipped on the next working day.
 Product Type I live in a City
I live in a Regional or Remote Area
I live in a Remote Area
Apparel
On average delivered within 3 working days
On average delivered within 3 working days
On average delivered within 4 working days
Footwear
On average delivered within 3 working days
On average delivered within 3 working days
On average delivered within 4 working days
Accessories 
On average delivered within 3 working days
On average delivered within 3 working days
On average delivered within 4 working days
Wetsuits
On average delivered within 3 working days
On average delivered within 3 working days
On average delivered within 4 working days
Skateboards
On average delivered within 3 working days
On average delivered within 3 working days
On average delivered within 4 working days
Bodyboards
On average delivered within 3 working days
On average delivered within 3 working days
On average delivered within 4 working days
Surfboards In Stock
On average delivered within 3 working days
On average delivered within 3 working days
On average delivered within 4 working days
Custom Surfboards
On average delivered within 2-3 weeks
On average delivered within 2-3 weeks
On average delivered within 2-3 weeks
  • We mainly service South Africa and it's neighbouring countries. Email support@boardhub.co.za with the product in question and we'll see what we can do!

 

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