How to Redeem a Gift Card/Voucher - Boardhub

How to Redeem a Gift Card/Voucher

How to Redeem a Gift Card/Voucher

A customer redeems the monetary value of a gift voucher by entering its unique code at checkout. A gift voucher holds a balance which can be spent over multiple transactions.

Gift voucher must be redeemed in the Billing & Payment stage of checkout.


1. Customers input their gift voucher code by clicking Have a gift card? Click here to enter it.

2. Once they enter their gift voucher code, they must click Apply.


3. Complete the checkout by taking one of the following actions:

  • If the balance available on the gift card is greater than or equal to the order total, the customer can simply click Place my order.


  • If the balance availalbe on the gift voucher is less than the order total, the customer will be prompted to choose an additional payment method to cover the difference, and then place their order.

4. The balance remaining on the gift voucher is displayed on the order confirmation page, below the masked gift card code in the Payment Information section.

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